This policy explains how Prophoenix Solutions Tech Limited, trading as Open Your Update(company number 12528135), handles your personal information. We are the data controller for information collected on openyourupdate.co.uk.
1. What we collect
- Contact details: name, email, phone number and address.
- Employment details: which supermarket you worked for, your role, dates of employment and where you live.
- Technical data: IP address, device and browser, pages visited and how you arrived at the site. We use fraud-prevention checks to protect genuine claimants.
- Cookies: see our Cookie Policy.
2. How we use it
- To check whether you may be eligible for an equal pay claim.
- To introduce you to our partner law firm, if you choose to go ahead.
- To reply to your questions and keep you updated.
- To meet our legal and regulatory duties.
Our lawful bases are your consent, steps taken at your request before a contract, our legal obligations, and our legitimate interest in preventing fraud.
3. Who we share it with
- our partner law firm, so they can assess and run your claim.
- Service providers who host the site or process data for us, under contract.
- Regulators and authorities, where the law requires it.
We never sell your details or add them to marketing lists.
4. How long we keep it
As long as needed to provide the service and meet record-keeping rules, generally six years from the end of our relationship.
5. Your rights
- See the information we hold about you.
- Correct anything that is wrong.
- Ask us to delete it, where we don't need to keep it.
- Restrict or object to how we use it.
- Withdraw consent at any time.
You can complain to the Information Commissioner's Office at ico.org.uk.
6. Security
We use encrypted connections, access controls and regular supplier reviews to keep your data safe.
7. Contact
Prophoenix Solutions Tech Limited, 27 Old Gloucester Street, London, England, WC1N 3AX. Or use our contact form.